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Return Merchandise Authorization

This form is only for customers who bought their Plum Mobile product inside the United States and are seeking approval to return a product that is under warranty. A receipt must be provided before authorization for any return will be approved. If you purchased your Plum Mobile device outside the United States please visit the FAQ page to find out how to get support.

NAME (*)

PHONE (*)

ADDRESS (*)

CITY (*)

STATE (*)

ZIP CODE (*)

EMAIL (*)

IMEI (*)

MODEL (*)

PROBLEMS
Water DamagePhysical Damage (Body)Cracked DisplayMalfunctioning DisplayCameraDoes not turn onCannot make/receive callsWiFiBluetoothBatteryChargerHeadsetSound/AudioKeyboardUSB ConnectionMemory CardGPSGeneral MalfunctionOther

MESSAGE (*)

ATTATCHMENT
Please attach your proof of purchase/receipt for warranty validation purposes, or attach a picture/screenshot of the issue you are describing.

POLICY & PROCEDURES
* Plum US Warranty Policy & Procedures.
I have read, understand, and agreed to the terms of the Plum US Warranty Policy & Procedures.*

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