All Plum phones are unlocked and compatible with ATT, T Mobile, Consumer Cellular, Cricket, Metro, Straight Talk (not with Verizon sim), Mint, Ting, Lyca, Simple Mobile, Net10, Walmart Family Mobile, Tracfone, Pure Talk, Airvoice and many more.
Not compatible with Verizon or Boost
There is no need for you to contact your service provider to activate your phone. Remove the sim card from your old phone – insert it into your new phone, all set – If you see an “Emergency calls” message then press menu >settings >connections>network account>options>search and choose the correct APN for your service provider then press option and delete all other APN’s from the list. Restart your phone. It is now ready for use
If you need help choosing the correct APN then please contact your service provider, visit their website, or email us.
If the APN for your service provider is not found in the phone, then contact your service provider to get the apn settings and then Follow the instructions below to enter the APN settings into your phone
Menu > settings > connections > network accounts > edit > edit >
Use # to capitalize or lower-case letters
Use * to find special characters: . /
Press ok after completing each task – press save after completing all
Below is only an example of APN settings entry- each service provider has their own APN settings, please only enter the apn settings for your service provider.
- Name: XXXXXXXXXX
- Access Point: XXXXXXXXXX
- Gateway: xxxx.xxxx.xxx.net
- MMS Port: xx
- Set Homepage: http://mmsc.xxxx.xxx
Press Save and then Delete all other APN’s by going into options – restart your device. It is now ready. We are here to help Email us – We reply within 5-30 minutes firstname.lastname@example.org