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Repair request form

This form is only for customers who bought their Plum Mobile product inside the United States and are seeking approval to repair a product that is under warranty. A receipt must be provided before authorization for any repair will be approved. If you purchased your Plum Mobile device outside the United States please contact the place of purchase.

NAME (*)

PHONE (*)

ADDRESS (*)

CITY (*)

STATE (*)

ZIP CODE (*)

EMAIL (*)

IMEI (*)

MODEL (*)

PROBLEMS
Water DamagePhysical Damage (Body)Cracked DisplayMalfunctioning DisplayCameraDoes not turn onCannot make/receive callsWiFiBluetoothBatteryChargerHeadsetSound/AudioKeyboardUSB ConnectionMemory CardGPSGeneral MalfunctionOther

MESSAGE (*)

ATTATCHMENT
Please attach your proof of purchase/receipt for warranty validation purposes, or attach a picture/screenshot of the issue you are describing.

POLICY & PROCEDURES
* Plum US Warranty Policy & Procedures.
I have read, understand, and agreed to the terms of the Plum US Warranty Policy & Procedures.*

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