Skip to main content

Repair request form

This form is only for customers who bought their Plum Mobile product inside the United States and are seeking approval to repair a product that is under warranty. A receipt must be provided before authorization for any repair will be approved. If you purchased your Plum Mobile device outside the United States please contact the place of purchase.

    NAME (*)

    PHONE (*)

    ADDRESS (*)

    CITY (*)

    STATE (*)

    ZIP CODE (*)

    EMAIL (*)

    IMEI (*)

    MODEL (*)


    Water DamagePhysical Damage (Body)Cracked DisplayMalfunctioning DisplayCameraDoes not turn onCannot make/receive callsWiFiBluetoothBatteryChargerHeadsetSound/AudioKeyboardUSB ConnectionMemory CardGPSGeneral MalfunctionOther

    MESSAGE (*)


    Please attach your proof of purchase/receipt for warranty validation purposes, or attach a picture/screenshot of the issue you are describing.

    * Plum US Warranty Policy & Procedures.
    I have read, understand, and agreed to the terms of the Plum US Warranty Policy & Procedures.*

    Shopping Cart